Frequently Asked Question
We answered most likely questions you might have.
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Can I track payments inside the system?
Yes. Each order comes with its own payment status. You can mark payments as paid, part-payment, or unpaid, track outstanding balances, and view payment status history in one place. -
How do I add a new order ?
You can add a new job/order from your dashboard by clicking 'New Order' and filling in the details. Once saved, you'll be able to track order progress and updates in real-time. -
How do I invite team members?
Head to the Team Members page in your dashboard. Enter their email and assign a role (Admin or Member). They'll get an invite to join your company. -
What if I forget my password?
No worries — click 'Forgot Password' on the login screen, and we'll send you a reset link to your registered email. -
Is my data secure?
Absolutely. We use industry-standard encryption and backup practices to keep your business data safe and accessible only to you and your team. -
How do I update order progress?
From the order management page, edit the order and update the status from Checked In to In Progress, Ready, or Picked Up. -
Can I attach files or images to an order?
Definitely. Upload pictures of the device, invoices, or receipts directly to the order record.